Cohere Features

Cohere is an AI-powered platform designed to enhance customer support by leveraging previous tickets and advanced analytics. Key features and advantages include:

• Answer finding: Utilizes large language models to provide accurate and personalized responses
• Automation: Resolves up to 60% of tickets, improving customer satisfaction
• Integration: Seamlessly integrates with existing support resources and service desks

Use cases for Cohere are ideal for various businesses:

• Customer support teams seeking to automate responses and improve resolution rates
• Fast-growing companies aiming to maintain high-quality customer service
• Organizations looking to optimize their support resources and drive ROI

Overall, Cohere offers a comprehensive solution for enhancing customer support through AI-powered assistance and seamless integration.